Maintenance & performance
Maintenance and performance: find the real cause, don't guess it
“It's the network” is the most common answer to a slowdown, and rarely the only possible one. We do not diagnose at random: we measure each layer, from the device to third-party services, to identify what actually slows your business down, before proposing any optimisation.
What we do
Slowdown diagnostics
Network, server, application, database, API, user workstation: we isolate the responsible layer, backed by measurements.
Performance optimisation
We fix the identified cause instead of adding hardware at random.
Preventive maintenance
Planned updates, checks and backups to avoid outages.
Corrective maintenance
A structured intervention when something breaks or degrades.
Monitoring
Surveillance of your services so you're alerted before your customers notice.
Observability
Logs, metrics and traces: the visibility needed to understand what is really happening in your systems.
Infrastructure audit
A written assessment, with prioritised and costed recommendations.
A slowdown is not always “the network”
When things feel slow, the cause is often somewhere other than where people look. We do not search at random: we test every layer, with evidence, before proposing an optimisation.
Every user action travels through these layers, from their device to third-party services. We measure the time spent in each one.
Device
Computer, tablet, browser
Network
Wi-Fi, cabling, Internet access
Server
Resources, disk, memory
Application
Code, configuration, updates
Database
Queries, indexes, volumes
APIs & third parties
External calls, delays
Who it's for
- Businesses whose application, website or Wi-Fi “lags” without a clear explanation
- Teams that regularly change hardware without anything improving
- Companies that want regular follow-up rather than emergency interventions
How we work
- 1Describing the symptom and when it occurs
- 2Layer-by-layer measurements to isolate the cause
- 3Fix, verification of the result and follow-up recommendations
Pricing
Website maintenance: Basic
The minimum to keep your website healthy: monitoring, updates and backups.
15,000 FCFAper month
Ask for this offerWebsite maintenance: Business
Like Basic, plus small content changes each month and a follow-up of the site's speed.
30,000 FCFAper month
Ask for this offerWebsite maintenance: Pro
The most complete follow-up for an important site: regular changes, performance monitoring and priority response.
50,000 FCFAper month
Ask for this offerIT maintenance
A regular follow-up of your computers and software: troubleshooting, updates, backups. So that work does not stop.
From 25,000 FCFAper month
Ask for this offerNetwork maintenance
A regular follow-up of your network: checks, monitoring and intervention in case of failure.
From 50,000 FCFAper month
Ask for this offer
The precise content of each package is written in your quote.
See all pricesPricing
These are starting prices: your quote is adjusted to your real need. Domain name and hosting are offered for sites with low or moderate traffic. Other third-party costs (licences, hardware, travel…) are listed separately and remain at your expense.
Frequently asked questions
How do you know it isn't the network?
We measure: throughput, latency, server response time, database query duration, third-party API calls. Each layer is tested separately, so the cause can be identified with evidence.
Is maintenance mandatory after a project?
No, but it is recommended. It prevents outages and bad surprises, and you can adjust it to your budget.
Is monitoring complicated to set up?
No. We configure it and you receive clear alerts, without having to understand the underlying tools.
A project in this area?
Tell us about your situation: we come back to you with a diagnostic and a clear estimate.